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Legal Terms That Protect Your Account

Your use of 6v6 is governed by the terms on this page. Access and eligibility depend on your local law and the eligible regions we support — including how your account, wallet, and payment methods like bKash, Nagad, and Rocket are handled.

Account TermsWallet RulesbKash, Nagad, RocketEligible RegionsYour Rights
6v6 Legal Terms That Protect Your Account
HOW WE HANDLE DATA

Account Security and Your Data Rights

We keep your account data only as long as it is needed for the purpose it was collected. Payment details tied to bKash, Nagad, or Rocket transactions are retained for the period required by our financial record obligations, then removed. You can request a copy of the data we hold on you, or ask us to correct it, through our support channel. Cookie use on 6v6 is limited to session management and basic analytics — we do not use cookies to serve third-party ads or share browsing data outside our platform.

Data Access

You can request a summary of what personal data we hold on your account. Submit the request through support and we will respond within the timeframe set out in these terms.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to see which pages load correctly on mobile. No third-party ad tracking cookies are used.

Account Security

Your account is protected by password and OTP verification. If you believe your login has been compromised, use the account recovery path or contact support immediately.

Data Retention

Transaction records tied to bKash, Nagad, and Rocket payments are kept for our legal obligations period. Account data you have not used is reviewed and cleared on a regular schedule.

CONTACT YOUR WAY

Reach Us on Legal or Account Questions

If you have a question about these terms, your account status, or how your wallet data is stored, our support team handles those directly. You do not need to contact bKash, Nagad, or Rocket about an account dispute — bring it to us first and we will work through the transaction record on our end.

Live Chat Open the chat icon from any page. Available during posted hours. Good for quick account queries and transaction checks.
Email Support Write to our support address for detailed questions about legal terms, data handling, or account access eligibility in your region.
Help Centre The help centre covers account rules, wallet verification steps, and what to do if a bKash or Nagad transfer does not reflect in your wallet.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms apply to your account and your rights under them.

Yes. Eligibility depends on your local law and the regions we currently support. It is your responsibility to check whether access is lawful in your specific location before opening an account.

Your mobile wallet number is used only to match your transaction to your account. We do not share it with third parties or use it for marketing purposes.

Yes. Contact support with your account details and request a data summary. We will provide what we hold within the timeframe stated in the terms on this page.

If an account is closed under our terms, any confirmed wallet balance is reviewed as part of the closure process. Contact support before closing to understand how your balance is handled.

Contact our support team directly with your transaction reference. We check the transfer record on our end before escalating to the payment rail if needed.

Our terms are written to reflect the legal environment applicable to eligible users in Bangladesh. Specific governing law details are set out in the full terms document available through your account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.